Got Something to Say?

It’s only by listening to your views that we can find out how well, or not, we’re actually doing.

That is why the comments, compliments and complaints we receive are so important. Here you'll find our Complaints Procedure and our forms ('Feedback' for general topics and 'Digital' specifically for digital complaints) that you can download (print, fill in and scan) and send to: Please also see our Terms and Conditions and Privacy Policy regarding other social media. Note: any specific competition T&C's will be listed on the actual competition site.


Being safe is of utmost importance to us and to the young people we work with. We strictly monitor our social media sites and  We follow the 'safe harbour' process in the Harmful Digital Complaints Act to protect ourselves from other people's content, because new laws state that as an online content host, we may be legally responsible for content on our site.


We support this Act because it aims to reduce the harm caused by cyberbullying and other forms of harassment and intimidation. It provides a way for people to protect themselves from legal responsibility for content other people post to their website, app or social media. It balances the need for victims to have harmful content removed with the author’s right to free speech.



You are free to share, copy, distribute and transmit the work under the following conditions:

  • Attribution. You must attribute the work in the manner specified by Be The Change NZ (the author) but not in any way that suggests that they endorse you or your use of the work.
  • Non-commercial. You may not use this work for commercial purposes.
  • No Derivative Works. You may not alter, transform, or otherwise change this document.
  • For any reuse or distribution, you must make clear to others the license terms of this work. The best way to do this is with a link to the Be The Change NZ website:
  • Any of the above conditions may be waived if you get written permission from the copyright holder.
  • Nothing in this license impairs or restricts the author’s moral rights.


The information provided within this website is for general informational purposes only. While we try to keep the information up-to-date and correct, there are no representations or warranties, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this booklet for any purpose. Any use of this information is at your own risk.